Empowering People
Connecting Communities
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Contact Us

By Phone:

Call (585) 454-9827

When you call, please leave a message with your name, PayPal receipt number if you have one and your phone number. We will call back as soon as possible.

By Email:

customer-care@courageousgifts.com

By Postal Mail:

Courageous Gifts

90 West University Street

Alfred NY 14802 USA

Shipping and Delivery

We ship all items via USPS.

Orders can only be shipped to one address. To ship to multiple addresses, place a separate order for each address.

We currently only ship to the United States and Canada.

Your items will be shipped within three business days after we receive your order.

Courageous Gifts is not responsible for replacing lost packages if USPS can verify the package was delivered.

We accept Visa, MasterCard, Discover, American Express and Courageous Gifts gift cards as payment for online orders.

Our artisan partners are continually crafting new items and do not maintain an inventory of past wares. For this reason, we do not offer backorders.

Standard Shipping Charges to the Continental United States

Order Total: $0-$20.99 Shipping charge $3.00

Order Total: $21.00-$49.99 Shipping charge $8.00

Order Total: $50.00-$74.99 Shipping charge $12.00

Order Total: $75.00 and up FREE SHIPPING

Returns and Exchanges

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. If you are not completely satisfied with your Courageous Gifts purchase or gift, please return the package within 60 days.

Use the shipping carrier most convenient for you, and send the package to the following address:

Courageous Gifts

90 West University Street

Alfred NY 14802 USA

Upon receipt of your return, we will issue a credit to the card used for the original transaction. The credit will cover the original cost of the item, including taxes. If the item was a gift or a purchase receipt is not available, credit will be given as a Courageous Gifts gift card. Shipping fees are non-refundable.

If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Care or call (585) 454-9827. Please reference the Receipt Number found on the top, right corner of the PayPal receipt.

If you have any questions about our return, exchange, or damage policies, please email Courageous Gifts Customer Care, or call (585) 454-9827 and please leave a message with your name, PayPal Receipt Number if you have one, and your phone number. We will call back as soon as possible.

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